These Terms and Conditions (“Terms”) govern the use of thepinnaclebikes.co.uk and any related services provided by Pinnacle Bikes®. Please read them carefully before proceeding. By accessing our website or purchasing our products, you accept and agree to be bound by these Terms. If you do not agree with or accept any part of these Terms, you may not use our website or buy our products.
1. Definitions
“Pinnacle Bikes®”, “We”, “Us”, or “Our” refers to Pinnacle Bikes Limited, the owner and operator of thepinnaclebikes.co.uk. “You” or “Your” refers to any user or customer of our website or buyer of our products. The “Website” refers to thepinnaclebikes.co.uk, its subdomains, and any associated web-based services. “Content” means text, images, videos, or other visual or audio-visual materials accessible through the Website. “Personal Data” means personally identifiable information as detailed in our Privacy Policy.
2. Access and Use of the Website
2.1 You must be at least 18 years old or have parental consent to access and use the Website or purchase products. Minors may only use the Website under adult supervision.
2.2 You agree to provide true, accurate, and complete registration information if required. Failure to do so may result in restriction or termination of your account.
2.3 Certain sections of the Website may be restricted to registered users. You agree to safeguard your login credentials and not share them with any unauthorized persons.
2.4 You agree to monitor your account for unauthorized access. You will promptly notify Pinnacle Bikes® if you suspect any breach of account security.
2.5 You must have an Internet connection and a compatible web browser to access the Website. You are responsible for procuring any devices, network connections, or software to access the Website.
2.6 Pinnacle Bikes® reserves the right to limit, block, suspend, or terminate any user account or Website access at any time without prior notice. Grounds for doing so include violations of these Terms, prolonged inactivity, security threats, disruption, and legal or regulatory demands.
3. Acceptable Use Policy
3.1 You agree to access and use the Website only for lawful purposes permitted by these Terms and applicable laws. You are solely responsible for your conduct while using the Website and must comply fully with the following policies:
- You may not attempt to undermine, hack or breach the security of the Website.
- You may not probe, scan or test site vulnerability without permission.
- You may not access restricted areas or attempt to circumvent access controls.
- You may not use any robots, scrapers, or similar data gathering methods.
- You may not use the Website to transmit or promote any viruses, worms, defects, malware, trojan horses, harmful code, or other items of a destructive nature.
- You may not post or transmit any unlawful, threatening, abusive, libelous, harassing, defamatory, vulgar, pornographic, profane, or otherwise objectionable material of any kind.
- You may not promote, engage in, or encourage illegal activity or violations of intellectual property rights.
- You may not promote discrimination, bigotry, racism, hatred, harassment or harm against any individual or group.
- You may not impersonate any other person, legal entity or government official.
- You may not redistribute, republish, license, transmit, or create derivative works using Website Content without explicit permission.
- You may not engage in commercial advertising, marketing, or any other profit-generating activities.
3.2 These policies are not exhaustive. We reserve the right to terminate any conduct that violates the letter or spirit of these standards.
4. Intellectual Property Rights
4.1 The Website and its Content are the property of Pinnacle Bikes® and are protected by copyright, trademark, and other intellectual property laws.
4.2 Pinnacle Bikes® grants you a limited, personal, non-transferable, non-exclusive, revocable license to access and use the Website for personal, noncommercial purposes as permitted by these Terms and applicable law.
4.3 You do not acquire any ownership rights in the Website or Content as a result of use or access. You may only display Content on your computer or other device, make incidental copies as enabled by your browser or cache, and print minimal excerpts from web pages.
4.4 If you wish to make any use of Content beyond that permitted by these Terms, you must obtain our express written consent first. This may require payment of licensing fees or royalties.
4.5 It is our policy to respond to clear notices of alleged copyright infringement as required by the UK Digital Millennium Copyright Act, Regulation 6 of the Copyright, Designs and Patents Act 1988 and other applicable intellectual property laws.
5. User Content
5.1 The Website may allow you to submit or transmit textual content, images, videos, reviews, comments, or other materials (“User Content”). You retain any copyrights or other intellectual property rights you may have in this User Content.
5.2 By posting User Content, you grant Pinnacle Bikes® a worldwide, royalty-free, irrevocable, non-exclusive license to fully exploit it in connection with operating, promoting, and improving the Website.
5.3 We have no obligation to monitor, edit, or restrict User Content. We reserve the right to remove any User Content from the Website at our discretion.
5.4 You are solely responsible for User Content you submit. It must not violate these Terms or applicable laws. Do not share any data you do not have the right to disclose.
5.5 Your User Content must be accurate and truthful. Do not impersonate others, make unverified claims, or spread rumors or misinformation purposefully.
6. Third Party Links and Content
6.1 The Website may contain links to third party websites or allow third parties to offer products or services via the Website. It may also embed or reference content hosted on external sites.
6.2 External sites are not under our control. We provide third party links and content only as a convenience and do not review, approve, monitor, endorse, warrant, or make any representations about such sites or content.
6.3 If you access external sites, you do so at your own risk. We are not responsible for any loss or damage caused by your dealings with third parties. Review the policies and terms of all sites you visit.
7. Product Purchases
7.1 The Website allows you to purchase physical goods such as bicycles, parts, accessories, and apparel (“Products”). Additional terms and conditions related to sale, payments, shipping, and returns will be provided prior to completing any transactions.
7.2 Product pricing, availability, and options displayed on the Website are subject to change without notice. Images may be for illustrative purposes only; actual items may vary.
7.3 While Pinnacle Bikes® strives for 100% accuracy, pricing errors may occasionally occur. We reserve the right to cancel any orders containing obvious pricing errors.
7.4 All Product purchases are final. Please choose carefully. We generally do not offer refunds for buyer’s remorse or sizing changes unless required by law.
7.5 Products remain the property of Pinnacle Bikes® until payment is received in full. We reserve rights to repossess or take legal action to recover unpaid items.
7.6 Additional restrictions and disclaimers may apply to certain Product promotions, offers, rebates, price-match guarantees, warranties, or return policies. Carefully review all associated terms and conditions before making purchases.
8. Disclaimers and Limitation of Liability
8.1 We strive to provide an enjoyable, orderly and safe user experience. However, we cannot guarantee continuous, uninterrupted, or error-free service or access to the Website. You use the Website at your own discretion and risk.
8.2 The Website and its Content are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind. We expressly disclaim all express and implied warranties including warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.
8.3 Pinnacle Bikes® has no control over third party content, risks inherent in online activities, or the accuracy or truthfulness of User Content. We make no guarantees about the quality, safety, morality or legality of anything featured on or linked to the Website. You access external links at your own discretion.
8.4 Under no circumstances, including negligence, will Pinnacle Bikes® be liable for direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of or inability to access and use the Website or any Content. This limitation applies regardless of the legal theory on which damages may be based.
8.5 If applicable law does not allow limitation or exclusion of certain warranties or liabilities, parts of this section may not apply to you. Nothing in these Terms limits liability for death, personal injury, fraud, willful misconduct, gross negligence, or any other matter for which liability may not lawfully be limited or excluded.
9. Indemnification
9.1 You agree to fully indemnify, defend, and hold harmless Pinnacle Bikes®, our affiliates, directors, officers, employees, agents, and contractors harmless from any claims, damages, losses, or expenses brought by any third party related to your use of or conduct on the Website.
9.2 You are solely responsible for your interactions with other users, third parties, and your activities online. We assume no liability for any loss or damage arising from your actions or omissions.
9.3 If you are obligated to indemnify us, we will have the right to control defense and settlement proceedings. You agree to provide prompt assistance needed to defend claims at your own expense.
10. Account Termination
10.1 You may close your account and stop using the Website at any time by contacting Pinnacle Bikes® customer support. Closing an account does not relieve you of prior obligations or liabilities.
10.2 Pinnacle Bikes® may suspend or terminate any account at any time without prior notice if we reasonably believe you have violated these Terms. We reserve the right to delete or deactivate inactive accounts after a significant period of disuse.
10.3 You may lose access to data, files, Content, or other materials associated with your account upon any termination. Pinnacle Bikes® shall not be liable for such losses. You agree we may permanently delete account data after a period of time.
10.4 Provisions intended to survive termination of these Terms will remain in effect after account closure. This includes all representations, warranties, indemnifications, and limitations of liability.
11. Modifications
11.1 We reserve the right to modify these Terms by posting updated versions on the Website. Changes become effective when the revised Terms are posted unless stated otherwise.
11.2 For significant modifications, we will attempt to notify you through the Website, by email, or other reasonable means. You are responsible for regularly checking the most current version of the Terms.
11.3 Continued use of the Website after changes become effective indicates you accept and agree to be bound by the revised Terms. If you do not agree with any modifications, you must immediately cease using the Website.
12. Governing Law
12.1 These Terms shall be governed solely by the laws of England and Wales. Any dispute arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12.2 If any part of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, the invalid provision will be modified to make it valid and enforceable. The remaining provisions will remain valid and fully enforceable.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Pinnacle Bikes Ltd.
123 Anywhere Street
London, UK 10101
[email protected]
Thank you for helping make thepinnaclebikes.co.uk a fun, safe, and vibrant community for bicycle enthusiasts!
